FAQ Q: The product has missing or broken part when you receive? A: Please let us know which is missing, we will arrange resend Q: What can I do when purchase protection time is running out? A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it. Q: The Product packaging? A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight Shipment All items will be checked carefully before shipment.We will pack and ship the parcel with 48 hour. ( There will be delay when holidays. ) Tracking information is available within 1-4 days after shipment. We will ship the parcel via China Post or . Usually, shipping time is 15-60 business days. If you can't receive your item, please feel free to contact me for help Service Time Beijing: From 9:00 am to 18:00 pm London: From 2:00 am to 11:00 pm Moscow: From 4:00 pm to 13:00 pm New York: From 21:00 pm to 6:00 am Feedback If you are not satisfied with the items, please feel free to contact me for solution instead of leaving neutral or negative feedback, We will try our best to solve the problem. Please leave positive feedback and 5 stars if you are satisfied with our items and servicesThank you!